HGFAD

Support & Contact

Our dedicated support team is available to assist with your High-Grade Firewall Defense (HGFAD) systems. Find the most efficient way to get help below.

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Knowledge Base & FAQ

Search our comprehensive documentation for configuration guides, troubleshooting, and best practices.

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Direct Contact

For urgent security incidents or technical support related to your perimeter defense.

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Response Time & Trust

We commit to an initial response within 2 business hours for critical issues submitted via email.

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100 Pacific Highway, North Sydney NSW 2060, Australia

Additional Support Channels

Secure Client Portal Chat
Dedicated Incident Channel

Operational hours: Monday–Friday, 8:00 AM – 6:00 PM AEST. 24/7 on-call for declared emergencies.

Recommended Security Protocols

Implement these foundational measures to strengthen your network perimeter, as advised by our Sydney-based analysts.

1

Next-Gen Firewall Audit

Proactively review and harden your HGFAD configurations against evolving threat vectors. Essential for maintaining a strict security posture.

  • Rule-set optimisation & log analysis
  • Deep packet inspection review
2

Managed Threat Hunting

Move beyond automated alerts. Our analysts recommend a continuous, intelligence-led search for adversaries within your environment.

  • Endpoint & network behaviour analysis
  • IOC (Indicators of Compromise) tracking
3

DDoS Resilience Testing

Validate your mitigation strategies under simulated attack conditions. We recommend annual stress-testing of your perimeter defenses.

  • Volumetric & application-layer simulation
  • ISP & cloud scrubbing centre coordination

HGFAD NETWORK DEFENCE

Level 10, 100 Arthur St, North Sydney NSW 2060

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